User Support Analyst Salary in Grove City, Ohio

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for User Support Analyst in Grove City, Ohio

The average salary of a(n) User Support Analyst in Grove City, Ohio is $64,299.

The average hourly rate of a(n) User Support Analyst in Grove City, Ohio is $30.91.

The average bonus of a(n) User Support Analyst in Grove City, Ohio is $2,064.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

How helpful is this page?

Are you a(n) User Support Analyst?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Grove City, Ohio

Job Openings by Indeed job search

Results for User Support Analyst in Grove City, Ohio

IT Support Analyst - Columbus, OH

Mettler Toledo, LLC

Provide first/second level IT support to all end users. Coordinate second level support functions for further escalating any incident and service request...

View job on Indeed.com

IT System Support Analyst - Columbus, OH

Charleys Philly Steaks | Gosh Enterprises

To perform this job successfully, an individual should have knowledge of Active Directory Administration, Network Administration, Microsoft Office support,...

View job on Indeed.com

Project Analyst (700 Ackerman Road) - Corporate - Columbus, OH

OSU Physicians Inc.

Performs analyses which support revenue cycle projects, including implementations, upgrades, and process improvements....

View job on Indeed.com

Technical Support II / Desktop Support - Level 2 (north) Columbus, OH - Columbus, OH

PRIME AE Group, Inc

The IT Support Analysts role is to ensure proper computer and server operations across our 13 global office locations so that end users can accomplish business...

View job on Indeed.com

Junior level Security Analyst (2 needed ASAP) - Columbus, OH

CareWorks Tech

Privileged account management (high user access accounts). May support complex application account provisioning (SAP, Manugistics, Flex PLM, PKMS)....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x