Customer Service Representative (General Calls) Salary in Granville, Ohio

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Average Salary for Customer Service Representative (General Calls) in Granville, Ohio

The average salary of a(n) Customer Service Representative (General Calls) in Granville, Ohio is $34,177.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Granville, Ohio is $16.43.

The average bonus of a(n) Customer Service Representative (General Calls) in Granville, Ohio is $622.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Granville, Ohio

VSP Vision Care - Customer Care Representative (9/26 - Columbus, OH

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One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, medical, telecommunication, retail...

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Customer Service Representative - Westerville, OH

Good Night Medical

Strong customer service skills and phone etiquette. Minimum of 1 year of HME Customer Service experience. This position will mainly involve outbound calls with...

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Customer Service/Deliveries - Newark, OH

The Home Depot

Requires listening for customer service calls, personal pages and. Provides outstanding customer service (to both internal and external customers);...

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Service Center Representative - New Albany, OH

Sedgwick

Customer Service, Inbound Call Center Experience:. Service Center Representative*. Good customer service skills....

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CSR - Blacklick, OH

Sunbelt Rentals

Customer service aptitude. Places high volumes of equipment orders by obtaining customer information (checking customer account or obtaining credit application...

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