Call Center Administration Operations Manager Salary in Fort Lauderdale, Florida

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Call Center Administration Operations Manager in Fort Lauderdale, Florida

The average salary of a(n) Call Center Administration Operations Manager in Fort Lauderdale, Florida is $26,341.

The average hourly rate of a(n) Call Center Administration Operations Manager in Fort Lauderdale, Florida is $12.66.

The average bonus of a(n) Call Center Administration Operations Manager in Fort Lauderdale, Florida is $498.00.

Job Description:

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely with the operations team to ensure that adequate documentation and infrastructure is implemented and maintained. Participates, manages, and guides the ability to track and report performance and reports to senior management. Identifies quality improvement opportunities within the call center operations. Manages effective call flows and all reporting requirements for call center. Collaborates with managers to ensure clear communication of technology functionality from a user perspective. Provides support to call center team members for day-to-day problem solving. Understands all processes, technology, and call center needs to aid in the support and troubleshooting of the implementation and ongoing operations. Provides input and recommendations with analytical insight in a concise and timely manner to support present and future operations. Works as part of a team to define and develop solutions to support the program and meet the organization's business requirements. Less

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely... More

How helpful is this page?

Are you a(n) Call Center Administration Operations Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Fort Lauderdale, Florida

Job Openings by Indeed job search

Results for Call Center Administration Operations Manager in Fort Lauderdale, Florida

Addiction Clinic Manager - Fort Lauderdale, FL

CleanSlate

As the Center Manager, you will oversee clinic operations, systems, budget, materials, human resources and data processing....

View job on Indeed.com

Customer Service Manager - Call Center Experience Required - Fort Lauderdale, FL

Service America

Service America is seeking a Call Center Customer Service Manager who will be responsible for the analysis of call center performance and customer satisfaction...

View job on Indeed.com

Manager, Client Services - City of Sunrise, FL

Aetna

Oversees the operations in a local service center handling Medicare Part D Prior Authorizations. Develops and maintains strong collaborative relationships...

View job on Indeed.com

Financial Center Manager Associate - East Boca Raton - Fort Lauderdale, FL

Fifth Third Bank

Upon program completion, to serve as an interim Financial Center Manager or assist at various area Financial Center locations until permanent placement is...

View job on Indeed.com

HEALTH SERVICES MANAGER - SES - Fort Lauderdale, FL

PeopleFirst Florida HR

MEDICAL AND HEALTH SERVICES MANAGERS. The Health Services Manager directly oversees the management of the day to day operations of a dental clinic(s)....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x