Help Desk Analyst Salary in Evansville, Indiana

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Help Desk Analyst in Evansville, Indiana

The average salary of a(n) Help Desk Analyst in Evansville, Indiana is $61,475.

The average hourly rate of a(n) Help Desk Analyst in Evansville, Indiana is $29.56.

The average bonus of a(n) Help Desk Analyst in Evansville, Indiana is $1,973.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

How helpful is this page?

Are you a(n) Help Desk Analyst?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Evansville, Indiana

Job Openings by Indeed job search

Results for Help Desk Analyst in Evansville, Indiana

Help Desk Support - Mount Vernon, IN

RCS Corporation

RCS has an immediate need for an End User Support Analyst in Mt Vernon, IN. This is a contract assignment with anticipated duration of 90 days....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x