Customer Service Manager Salary in Eagan, Minnesota

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Eagan, Minnesota

The average salary of a(n) Customer Service Manager in Eagan, Minnesota is $89,491.

The average hourly rate of a(n) Customer Service Manager in Eagan, Minnesota is $43.02.

The average bonus of a(n) Customer Service Manager in Eagan, Minnesota is $6,076.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Eagan, Minnesota

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Eagan, Minnesota

Client Services Manager - Minneapolis, MN

Willis Towers Watson

Prior call-center or customer service experience helpful. Ensure issue management/resolution process is working successfully by adhering to minimum resolution...

View job on Indeed.com

Customer Success Manager - Saint Paul, MN

Avionte Software

We are centrally located in Eagan, MN servicing customers nationwide and within Canada. We are experiencing unprecedented growth and looking for key talent to...

View job on Indeed.com

Service Operations Supervisor - Fire and Security - Minneapolis - Saint Paul, MN

Siemens

Manages service Project Managers and Field Technicians. Supervises account engineering activities including service project work, material ordering, shipping,...

View job on Indeed.com

Call Center Operations Manager - Temporary - Mendota Heights, MN

Expert Global Solutions (EGS Corp)

With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day....

View job on Indeed.com

Contact Center Manager - State Program Administrator Manager - Saint Paul, MN

State of Minnesota

This position defines and designs the MPS Contact Center’s business infrastructure and positions resources to operate as a “one stop shop” with fast response...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x