Customer Service Manager Salary in DeSoto, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in DeSoto, Texas

The average salary of a(n) Customer Service Manager in DeSoto, Texas is $90,976.

The average hourly rate of a(n) Customer Service Manager in DeSoto, Texas is $43.74.

The average bonus of a(n) Customer Service Manager in DeSoto, Texas is $6,177.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in DeSoto, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in DeSoto, Texas

TX MCD Service Coordinator Supervisor - Arlington, TX

Aetna

Oversees the implementation of service coordination services for assigned functional area. Participation in customer meetings, implementation and oversight of...

View job on Indeed.com

Customer Service Manager - Dallas, TX

Southwest Laboratories

5 Years Customer Service Manager experience. The Lab Customer Service Manager is responsible for all support and customer service of the entire laboratory...

View job on Indeed.com

Customer Service Manager - Irving, TX

Nationstar Mortgage

The Customer Service Manager is responsible for the overall management and performance of the Customer Service Call Center....

View job on Indeed.com

Call Center Customer Service Manager - Mesquite, TX

Blueprint Inc.

Extensive customer service skills with the proven ability to resolve customer service issues. Established and Successful Industry Leader seeks Superstar...

View job on Indeed.com

Associate Manager, Development - Dallas, TX

American Diabetes Association

Activities Deliver high levels of customer service to all. Risk management, event and cash handling, and financial controls Demonstrate integrity, collaboration...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x