Customer Service Manager Salary in Columbus, Georgia

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Average Salary for Customer Service Manager in Columbus, Georgia

The average salary of a(n) Customer Service Manager in Columbus, Georgia is $81,745.

The average hourly rate of a(n) Customer Service Manager in Columbus, Georgia is $39.30.

The average bonus of a(n) Customer Service Manager in Columbus, Georgia is $5,550.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Columbus, Georgia

Customer Service Manager - Columbus, GA

Lennox International

May also manage customer service representatives employees directly. Works with finance and warranty to issue an customer credits/debits....

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Specialist Talent Acquisition - Columbus, GA

Convergys

Builds knowledge of the organization, processes and customers. Promote the Company image to candidates and external service providers....

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Customer Service Representative - Columbus, GA

Southern Management Corporation

Customer service and/or office administration experience preferred, but not required. The Customer Service Representative provides specific support to the...

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Relationship Manager - Columbus, GA

Heartland Payment Systems

The compensation is highly leveraged with the opportunity for creating passive income while working flexible hours with the opportunity to advance in the...

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Warehouse Operations Manager - Midland, GA

SpartanNash

May discuss customer service standards and/or performance against KPIs, support process for new accounts, and work with customers and Customer Service team on...

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