Front Desk Supervisor Salary in Cleveland, Ohio

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Front Desk Supervisor in Cleveland, Ohio

The average salary of a(n) Front Desk Supervisor in Cleveland, Ohio is $18,169.

The average hourly rate of a(n) Front Desk Supervisor in Cleveland, Ohio is $8.74.

The average bonus of a(n) Front Desk Supervisor in Cleveland, Ohio is $227.00.

Job Description:

Supervises the operations and staff of the Front Desk Department of a hotel or similar establishment and ensures a high level of customer service. Greets, registers, and assigns rooms to guests. Issues room keys and escort instructions to Bellhop. Sorts incoming mail and messages. Transmits and receives telephone messages. Answers inquiries pertaining to the organization's services, registration of guests, and shopping, dining, entertainment, and travel directions. Makes restaurant, transportation, or entertainment reservations and arranges for tours. Ensures staff, including all new hires, are trained to meet standards and consistently follow procedures. Encourages and rewards Front Desk staff for responsive guest assistance. Communicates with other departments to fulfill guest needs. Monitors reservations made, house count, and status of guest accounts. Updates information in the computer system. Keeps lobby and desk area clean and presentable. Responds to guest requests for wake up calls, safe deposit boxes, etc. Opens and closes shift and verifies all shift work and deposits. Assists in the training and development of new Front Desk Clerks. Maintains knowledge of emergency and security procedures. Communicates with maintenance about any work needed. May act as Manager on Duty when assigned. Less

Supervises the operations and staff of the Front Desk Department of a hotel or similar establishment and ensures a high level of customer service. Greets, registers, and assigns rooms to guests. Issues room keys and escort instructions to Bellhop. Sorts... More

How helpful is this page?

Are you a(n) Front Desk Supervisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Cleveland, Ohio

Job Openings by Indeed job search

Results for Front Desk Supervisor in Cleveland, Ohio

Front Office Supervisor - Holiday Inn Cleveland Clinic - Cleveland, OH

InterContinental Hotels Group

Front Desk Supervisor. Front Office Management. This role has the overall responsibility to assist in supervising the front desk function....

View job on Indeed.com

Front Desk Supervisor - Independence, OH

Residence Inn Cleveland Independence

As Front Desk Supervisor, you will Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation....

View job on Indeed.com

Front End Supervisor - Maple Heights, OH

Forman Mills

Development and direction of the Front End Supervisor is paramount to providing excellent customer service. The Front End Supervisor may carry keys to the store...

View job on Indeed.com

Front End Supervisor - Cleveland, OH

Forman Mills

Development and direction of the Front End Supervisor is paramount to providing excellent customer service. The Front End Supervisor may carry keys to the store...

View job on Indeed.com

Office Manager for the Career Center - Cleveland, OH

Case Western Reserve University

8.Train student assistants on the daily operations of the front desk including scheduling appointments and answering the telephone....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x