Customer Service Representative (General Calls) Salary in Cincinnati, Ohio

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Cincinnati, Ohio

The average salary of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $33,824.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $16.26.

The average bonus of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $616.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Cincinnati, Ohio

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Cincinnati, Ohio

Customer Support Representative - Cincinnati, OH

ConstructConnect

The Technical Support Representative will be responsible for responding to inbound customer support request from our General Contractor (i4M) and Subcontractor...

View job on Indeed.com

College Graduates - Macy's Customer Service Representative (Full-time) - Mason, OH

Macy's

Ability to provide outstanding customer service to external and internal customers; Respond to Customer Service phone inquiries....

View job on Indeed.com

Full Time Customer Service Representative - Mason, OH

Macy's

Ability to provide outstanding customer service to external and internal customers on a consistent basis; Take inbound phone calls....

View job on Indeed.com

Advisory Services Representative I (customer service) - Cincinnati, OH

The Standard

At The Standard, our Advisory Services Representatives play a critical role in our retirement plans division....

View job on Indeed.com

Customer Service Representative - Cincinnati (East), OH - Cincinnati, OH

TWO MEN AND A TRUCK®

Customer Sales Representative. The customer sales representative is responsible for growing sales by partnering with other franchise staff to provide...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x