Customer Service Representative (General Calls) Salary in Cincinnati, Ohio

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Average Salary for Customer Service Representative (General Calls) in Cincinnati, Ohio

The average salary of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $33,785.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $16.24.

The average bonus of a(n) Customer Service Representative (General Calls) in Cincinnati, Ohio is $615.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Cincinnati, Ohio

General Clerk III - Cincinnati, OH

LB&B Associates Inc.

Performs daily customer service duties. Dispatching personnel to respond to service calls. Has an immediate opening for a General Clerk III to support our...

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Technical Support Representative - Cincinnati, OH

Sutherland Global Services

Answer inbound calls regarding technical issues and general billing inquires. Place follow-up calls to customers to ensure their needs are met in an efficient...

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eCommerce Customer Service Rep. - Cincinnati, OH

Downlite

ECommerce Customer Service Representative*. Help customers navigate the customer website*. 1-2 years of professional experience in eCommerce & Customer Service*...

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Customer Service Representative (CSR) - Blue Ash, OH

821 - GO HQ

The Customer Service Representative is responsible for receiving telephone calls and e-mails from customers, answering customer inquiries, problem-solving with...

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Call Center Appointment Scheduler - Part Time Day - Cincinnati/Mason, OH - Cincinnati, OH

SGS

1+ years of Customer Service experience. Using automated dialing system, service inbound and outbound Lessee telephone calls to set up inspection appointments....

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