Call Center Agent Salary in Cincinnati, Ohio

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Average Salary for Call Center Agent in Cincinnati, Ohio

The average salary of a(n) Call Center Agent in Cincinnati, Ohio is $31,419.

The average hourly rate of a(n) Call Center Agent in Cincinnati, Ohio is $15.11.

The average bonus of a(n) Call Center Agent in Cincinnati, Ohio is $547.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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After graduating training you will work an 8 or 10 hour shift with a one hour lunch within our call center operating hours, which are 9:00am-11:00pm....

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Scheduling Agent - Cincinnati, OH

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CALL CENTER / FULL-TIME CUSTOMER SERVICE AGENTS - West Chester, OH

TRADEGLOBAL

CALL CENTER / FULL TIME CUSTOMER SERVICE AGENTS. Prior call center experience. The Customer Care Agent will represent TradeGlobal and our valued clients with...

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