Branch Customer Service Representative Salary in Cincinnati, Ohio

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Average Salary for Branch Customer Service Representative in Cincinnati, Ohio

The average salary of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $26,173.

The average hourly rate of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $12.58.

The average bonus of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $348.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Cincinnati, Ohio

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Customer Service Representatives are responsible for offering exceptional service and using creative problem-solving skills to satisfy their customers....

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Johnstone Supply - Cincin

Warehouse/Driver Customer Solutions Representative. We pride ourselves on our customer service, technical support and professionalism....

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Customer Experience Rep - Cincinnati, OH

Crown Equipment Corporation

Customer Experience Representative. Our global sales and service network provides our customers with a local resource for a wide variety of quality material...

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Customer Sales & Service Representative I - Cincinnati, OH

SiteOne Landscape Supply

This position serves as front-line sales and service to customers at a branch. Join our team as a Customer Sales & Service Representative I position in our...

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