Branch Customer Service Representative Salary in Cincinnati, Ohio

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Average Salary for Branch Customer Service Representative in Cincinnati, Ohio

The average salary of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $26,143.

The average hourly rate of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $12.57.

The average bonus of a(n) Branch Customer Service Representative in Cincinnati, Ohio is $348.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Cincinnati, Ohio

Customer Service Representative I - Milford, OH

Peoples Bank National A

The Customer Service Representative (CSR) position provides superior service to customers while processing daily transactions, addressing inquiries, and...

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Customer Service Representative - Sharonville, OH

Shorr Packaging Corp.

At Shorr, our Customer Service Representatives are critical to the success of our business. Monitor reporting to manage customer dedicated and/or customer owned...

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Fitness Manager - Blue Ash, OH

City of Blue Ash

Adheres to Blue Ash Recreation standards for member service. Must have excellent knowledge of recreation and fitness, ability to work with special populations,...

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Parts Representative - Cincinnati, OH

Murphy Tractor & Equipment Co.

Strong focus on customer service. Pull internal (sales and service) and external customer parts upon request. Place Service orders for non-stock parts....

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Sales Representative - Cincinnati, OH

Improveit! Home Remodeling

Providing world-class service to homeowners, customers and co-workers. No overnight travel – travel radius is approximately 60 miles from each branch....

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