Customer Service Representative (General Calls) Salary in Carrollton, Georgia

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Average Salary for Customer Service Representative (General Calls) in Carrollton, Georgia

The average salary of a(n) Customer Service Representative (General Calls) in Carrollton, Georgia is $33,256.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Carrollton, Georgia is $15.99.

The average bonus of a(n) Customer Service Representative (General Calls) in Carrollton, Georgia is $605.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Carrollton, Georgia

Customer Service Representative_Full Time - Carrollton, GA

Systems & Methods, Inc (SMI)

CUSTOMER SERVICE REPRESENTATIVE. At least one year prior experience in an area of service delivery, customer service, call center technology, or related field....

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Customer Account Representative - Newnan, GA

The William L Bonnell Company Inc

General and Administrative. Actively serve as the Customer s champion and advocate promoting customer service excellence in a manner that meets the...

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Sales Associate - Douglasville, GA

Cash America International, Inc.

Our sales associates ensure high levels of customer service on both the lending and retail side by greeting, engaging, and interacting with customers to process...

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Floor Staff - Douglasville, GA

Regal Entertainment Group

General cleaning duties; Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy....

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Retail Associate - Carrollton, GA

Ross Stores

Understands Customer Service as a number one priority and responds to Customer Service calls immediately. The Associate also provides customer service according...

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