Insurance Customer Service Representative (Personal) Salary in Cambridge, Massachusetts

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Average Salary for Insurance Customer Service Representative (Personal) in Cambridge, Massachusetts

The average salary of a(n) Insurance Customer Service Representative (Personal) in Cambridge, Massachusetts is $44,046.

The average hourly rate of a(n) Insurance Customer Service Representative (Personal) in Cambridge, Massachusetts is $21.18.

The average bonus of a(n) Insurance Customer Service Representative (Personal) in Cambridge, Massachusetts is $868.00.

Job Description:

Interacts with customers by phone or in person to provide customer service for personal lines of insurance and ensure the best service possible. Answers customers' questions regarding product or service. Converses with customers to obtain information and explain available services. Receives and processes orders, provides information concerning pricing, changes in service, and discontinuance. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May visit customer premises to obtain order or resolve customer problems. May solicit sale of new or addition services or product. May obtain credit records from credit reporting agency. Less

Interacts with customers by phone or in person to provide customer service for personal lines of insurance and ensure the best service possible. Answers customers' questions regarding product or service. Converses with customers to obtain information and explain available services.... More

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Customer Service Representative - Allston, MA

ALD Insurance Agency Inc

We pride ourselves on exemplary personal service. We are seeking a motivated, tech-savvy Customer Service Representative to support our internal and external...

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Customer Service Representative - Waltham, MA

Beaver-Visitec International

The Customer Service Rep will answer incoming calls from the customer service queue in a timely manner and to provide the highest level of customer satisfaction...

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Customer Service Representative - Boston, MA

Plymouth Rock Assurance Corporation

In this position, the Customer Service Representative will be a highly motivated individual responsible for delivering superior service experiences to our...

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