Technical Support Engineer Salary in California - State Average, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Engineer in California - State Average, California

The average salary of a(n) Technical Support Engineer in California - State Average, California is $52,875.

The average hourly rate of a(n) Technical Support Engineer in California - State Average, California is $25.42.

The average bonus of a(n) Technical Support Engineer in California - State Average, California is $1,375.00.

Job Description:

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical issues reported by customers. Provides detailed documentation of all technical issues within call tracking database. Collaborates with quality assurance and development teams on understanding of issues and steps needed to resolve them. Maintains frequent communication with customers while investigating and resolving issues. Contributes to the product solution's technical knowledge base that is used by customers, partners, and internal employees on a regular basis. Provides feedback to product development and product management teams. Provides pre-sales technical support as needed. Presents company solutions and value proposition to customers and prospects. May assist in the planning and coordination of application debugging, testing, modification, configuration analysis, network analysis, and general troubleshooting of databases and applications. Less

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical... More

How helpful is this page?

Are you a(n) Technical Support Engineer?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in California - State Average, California

Job Openings by Indeed job search

Results for Technical Support Engineer in California - State Average, California

Entry-Level Solar Applications Engineer - San Jose, CA

Maxim Integrated

Support of customers in their technical adoption, product integration, and product certification efforts. Technical skills in one or more of the following areas...

View job on Indeed.com

Technical Support Engr II - El Segundo, CA

Raytheon

Identifies design errors, omissions, and other deficiencies, and recommends revisions and/or improvements in design layout to responsible engineers or designers...

View job on Indeed.com

Technical Support Engineer - Santa Clara, CA - Santa Clara, CA

Palo Alto Networks

Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Provide Technical Support to customers and partners....

View job on Indeed.com

Technical Support Engineer - Cupertino, CA

Splunk

Splunk is seeking a Technical Support Engineer to provide enterprise level support to our customers and partners....

View job on Indeed.com

Technical Support Engineer - Santa Clara, CA

Syncplicity LLC

Syncplicity Senior Technical Support Engineer. 7 plus years’ experience in software services, Development, and/or enterprise technical support....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x