Customer Center Representative (General Calls) Salary in Burlington, Massachusetts

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Center Representative (General Calls) in Burlington, Massachusetts

The average salary of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $35,783.

The average hourly rate of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $17.20.

The average bonus of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $623.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

How helpful is this page?

Are you a(n) Customer Center Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Burlington, Massachusetts

View Salaries for Customer Center Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Center Representative (General Calls) in Burlington, Massachusetts

Tier I Help Desk Technician - Burlington, MA

G4S

1-3 years’ experience in a call center environment or the hospitality industry. Must possess excellent customer service skills....

View job on Indeed.com

Call Center Customer Service Representative - Woburn, MA

IVG Hospitals

Our Call Center, located in Woburn,Mass , processes all incoming calls for each of IVG Hospitals locations. • Answering phone calls & identifying client needs....

View job on Indeed.com

Call Center Representatives (1st and 2nd Shifts Available) - Boston, MA

MASCO Services Call Center

MASCO Services Call Center is a rewarding but challenging work environment where you can make a difference. With a reputation for quality and excellence, MASCO...

View job on Indeed.com

Call Center Representative, Reservations - Charlestown, MA

BOSTON HARBOR CRUISES

(Charlestown Call Center). Daily tasks typically include answering a multi-line phone system, taking customer reservations, transferring calls, explaining BHC's...

View job on Indeed.com

CONTACT REPRESENTATIVE *SEASONAL - Andover, MA

Department Of The Treasury

IRS Contact Representatives work primarily with taxpayers and their representatives through telephone or face-to-face contact....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x