Customer Center Representative (General Calls) Salary in Burlington, Massachusetts

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Average Salary for Customer Center Representative (General Calls) in Burlington, Massachusetts

The average salary of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $35,822.

The average hourly rate of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $17.22.

The average bonus of a(n) Customer Center Representative (General Calls) in Burlington, Massachusetts is $623.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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Results for Customer Center Representative (General Calls) in Burlington, Massachusetts

Call Center Customer Service Representative - Woburn, MA

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Our Call Center, located in Woburn,Mass , processes all incoming calls for each of IVG Hospitals locations. • Answering phone calls & identifying client needs....

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Tufts Medical Center

Associate's degree is preferred As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent...

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Public Service Representative with Language - East Boston, MA

Massachusetts Port Authority

Represents Massport to the traveling public by offering Customer Service Programs, maintains queues and directs crowd controls in terminals, Visitor Service...

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Customer Service Representative - Somerville, MA

Partners HealthCare

Reporting to and working under the general direction of the Manager/Supervisor, Representative resolves guarantor/patient account balances....

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Front Desk Coordinator - Woburn, MA

Sono Bello

Check the general email for the center and forward to the appropriate staff member. Ensuring exceptional customer service is given to each individual that comes...

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