Customer Service Representative (General Calls) Salary in Buffalo, New York

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Average Salary for Customer Service Representative (General Calls) in Buffalo, New York

The average salary of a(n) Customer Service Representative (General Calls) in Buffalo, New York is $34,276.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Buffalo, New York is $16.48.

The average bonus of a(n) Customer Service Representative (General Calls) in Buffalo, New York is $624.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Buffalo, New York

Customer Service Representative - Part-time - Buffalo, NY

Sunbeam

Customer Service Representative. Communicating with customers on the status of service calls. Maintaining good customer relations and ensuring that all calls...

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Customer Service Representative - West Seneca, NY

Green Security LLC

As the customer service rep, you will:. At least two years’ experience in a customer service position. Answer incoming phone calls....

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Customer Service Representative - Call Center 3rd Shift - Amherst, NY

Delaware North Companies

They also handle general customer inquiries and provide exemplary guest service. All Customer Service Representatives will be expected to achieve targeted sales...

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Customer Service Collector - Getzville, NY

TSI - Transworld System, Inc

We have immediate need for Call Center Representatives in our Debt Recovery Call Center. Provide thorough, efficient, and accurate account updates on computer...

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Patient Service Representative - Amherst, NY

General Physician, P.C.

Handles all incoming calls through main switchboard and is responsible to route incoming calls following General Physician, P.C....

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