Branch Customer Service Representative Salary in Baltimore, Maryland

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Average Salary for Branch Customer Service Representative in Baltimore, Maryland

The average salary of a(n) Branch Customer Service Representative in Baltimore, Maryland is $28,287.

The average hourly rate of a(n) Branch Customer Service Representative in Baltimore, Maryland is $13.60.

The average bonus of a(n) Branch Customer Service Representative in Baltimore, Maryland is $376.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Baltimore, Maryland

Customer Service Rep - Glen Burnie, MD

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients....

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Full-Time Customer Service Representative - Glen Burnie, MD

N. Glantz & Son - Glen Burnie, MD

Our Customer Service Representatives provide exceptional service in-person, via email, and by phone. Candidates should possess a high school diploma or GED...

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Account Representative (Full-Time) - Lutherville, MD

First Financial Federal Credit Union of Maryland

Providing excellent customer service. Once trained, candidates are eligible for promotion to the position of Financial Services Representative which includes a...

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Private Banking Operations Margin Associate - Wealth Management Operations - Baltimore, MD

Morgan Stanley

High level of customer service. Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment...

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Customer Service Representative -Call Center - Edgewood, MD

APGFCU

Telephone customer service and interviewing experience. Data entry, commercial math, customer service and excellent communication skills;...

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