Manager Customer Service Salary in Atlanta, Georgia

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Average Salary for Manager Customer Service in Atlanta, Georgia

The average salary of a(n) Manager Customer Service in Atlanta, Georgia is $86,135.

The average hourly rate of a(n) Manager Customer Service in Atlanta, Georgia is $41.41.

The average bonus of a(n) Manager Customer Service in Atlanta, Georgia is $5,849.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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A passion for customer success and laser focus on providing customer value. As the Customer Success Director, you own ultimate responsibility for both Customer...

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Client Services Manager - Atlanta, GA

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Manage customer expectations, keeping customers satisfied and expectations realistic. Provide relationship management for all assigned customers as trusted...

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