Customer Service Specialist Salary in Atlanta, Georgia

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Average Salary for Customer Service Specialist in Atlanta, Georgia

The average salary of a(n) Customer Service Specialist in Atlanta, Georgia is $76,246.

The average hourly rate of a(n) Customer Service Specialist in Atlanta, Georgia is $36.66.

The average bonus of a(n) Customer Service Specialist in Atlanta, Georgia is $2,333.00.

Job Description:

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts, products, services, and operation or maintenance. Advises Customer Service Representatives on how to handle customer service matters. Receives and processes orders, provides information concerning availability, pricing, changes in service, discontinuance, and shipping, and expedites and follows up on orders. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. Conducts proactive calls to customer base. Liaises with development, engineering, sales, distributors, and customers. Less

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts,... More

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Results for Customer Service Specialist in Atlanta, Georgia

Customer Service Specialist - Peachtree Corners, GA

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Customer Service Specialist*. Outgoing, service oriented personality wanted to answer phones, book new client appointments,and interface with design team....

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Customer Service Specialist I - Alpharetta, GA

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Customer Service Specialist I. Customer Service Group. Committed to providing superior customer service. As a Customer Service Representative, you will report...

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Online Customer Support Specialist - Atlanta, GA

True Glory Hair

Deliver above-and-beyond customer service through phone, email, social channels, and live chat. You will wow customers with kindness and delight them every day...

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AR Collections Customer Service Representative - Duluth, GA

Genuine Parts Company

Provide quality, professional and prompt customer service to all internal and external customers. Ability to manage customer service and collection efforts of...

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Intake - Customer Service Specialist - Atlanta, GA

Georgia Department of Law

Of two years of college OR two years of experience in a fast paced, customer service setting communicating information or data to the public;...

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