Customer Service Manager Salary in Atlanta, Georgia

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Average Salary for Customer Service Manager in Atlanta, Georgia

The average salary of a(n) Customer Service Manager in Atlanta, Georgia is $86,220.

The average hourly rate of a(n) Customer Service Manager in Atlanta, Georgia is $41.45.

The average bonus of a(n) Customer Service Manager in Atlanta, Georgia is $5,854.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Atlanta, Georgia

Manager, Customer Service - Atlanta, GA

Aviall, Inc.

The Manager, Customer Service will provide strategic. Develops customer service department procedures. Customer concerns and defining and developing a customer....

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Customer Support Manager - Atlanta, GA

Samsung Electronics America

Send and check for accuracy in required daily, weekly and monthly reports. We are currently recruiting for a Customer Support Manager in Atlanta....

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Customer Quality Manager - Lithonia, GA

Trojan Battery Company

Customer Quality Manager:. Coordinate responses to customer feedback (complaints) regarding product and service performance....

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HR Records Management Specialist - Atlanta, GA

Atlanta Public Schools

HRIS Functional Manager. Works closely with HR Talent Management and Finance to ensure timely and effective customer service....

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Customer Success Manager - Atlanta, GA

BuzzBoard, Inc.

Guide and coach customers and Account Managers with a proactive customer success processes. Part coach, project manager, consultant and product expert, our...

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