Customer Service Manager Salary in Atlanta, Georgia

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Average Salary for Customer Service Manager in Atlanta, Georgia

The average salary of a(n) Customer Service Manager in Atlanta, Georgia is $86,039.

The average hourly rate of a(n) Customer Service Manager in Atlanta, Georgia is $41.37.

The average bonus of a(n) Customer Service Manager in Atlanta, Georgia is $5,842.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Atlanta, Georgia

Guest Services Manager - Atlanta, GA

Georgia World Congress Center

Must have proven experience in providing exceptional customer service and handling customer concerns. Skilled in customer service training....

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Guest Services Manager - Atlanta, GA

Georgia World Congress Center Authority

Must have proven experience in providing exceptional customer service and handling customer concerns. Skilled in customer service training....

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Process Improvement Manager - Call Center - Atlanta, GA

Sears

Continuously aligns customer service priorities with the business priorities of that line of business; Continually identifying best practices, improvements, and...

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Manager Customer Service - Atlanta, GA

Porsche Financial Services Inc.

Manager level experience in captive finance operations (remarketing, collections, customer service, credit). Responsible for Customer Service Vendor Management...

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Call Center Director - Atlanta, GA

Southeastrans Inc

Oversees daily activities of Customer Service, Routing, Dispatch and Special Services departments to maximize scheduling and real-time utilization of resources;...

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