Customer Service Advisor Salary in Asheville, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Advisor in Asheville, North Carolina

The average salary of a(n) Customer Service Advisor in Asheville, North Carolina is $70,298.

The average hourly rate of a(n) Customer Service Advisor in Asheville, North Carolina is $33.80.

The average bonus of a(n) Customer Service Advisor in Asheville, North Carolina is $2,151.00.

Job Description:

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts, products, services, and operation or maintenance. Advises Customer Service Representatives on how to handle customer service matters. Receives and processes orders, provides information concerning availability, pricing, changes in service, discontinuance, and shipping, and expedites and follows up on orders. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. Conducts proactive calls to customer base. Liaises with development, engineering, sales, distributors, and customers. Less

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts,... More

How helpful is this page?

Are you a(n) Customer Service Advisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Asheville, North Carolina

Job Openings by Indeed job search

Results for Customer Service Advisor in Asheville, North Carolina

Customer Service Specialist - Arden, NC

Best Buy

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store...

View job on Indeed.com

Customer Service Advisor- Asheville - Asheville, NC

Valvoline

Your role is to ensure each guest is highly satisfied with their service. You are the person who will greet, interact and make recommendations to the guest....

View job on Indeed.com

Automotive Service Writer/Advisor - Asheville, NC

Asheville Ford Lincoln

Greet customers and assist them with any inquiries Consult with customers on applicable service specials Document services declined and ask for follow-up on...

View job on Indeed.com

Administrative Assistant - Client Service Representative - Asheville, NC - Asheville, NC

Advisor Employee Services

Presented by Advisor Employee Services. Savvy customer service to include excellent communication both verbal and written....

View job on Indeed.com

Truck Service Advisor - Candler, NC

TA Operating LLC

As a Truck Service Advisor you will assist customers throughout the buying process, coordinating and providing information to complete a satisfactory repair...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x