Customer Service Manager Salary in Alabama - State Average, Alabama

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Average Salary for Customer Service Manager in Alabama - State Average, Alabama

The average salary of a(n) Customer Service Manager in Alabama - State Average, Alabama is $82,254.

The average hourly rate of a(n) Customer Service Manager in Alabama - State Average, Alabama is $39.55.

The average bonus of a(n) Customer Service Manager in Alabama - State Average, Alabama is $5,585.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Alabama - State Average, Alabama

Access Call Center Manager - Birmingham, AL

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(10) demonstrate the quality work ethic of doing the right thing the right way; (4) possess exceptional telephone & customer service skills;...

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Customer Development Manager - Birmingham, AL

Advantage Solutions

High School Diploma or GED *o*. "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative...

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Training Coordinator - Birmingham, AL

Chick-fil-A Birmingham South

Coordinating training schedules with managers. Track speed of service reports to determine areas for improvement....

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Customer Service Agent/Manager - Mobile, AL

The Mitchell Agency

If you are motivated to succeed, looking for a career (not a job) and can see yourself in this role, please email your resume....

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District Service Supervisor - UniFirst - Decatur, AL

UniFirst

The best customer service and product and service. Passion for delivering quality customer service, both. Learn and work to become a customer service and....

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