Customer Service Advisor Salary in District of Columbia - District Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Advisor in District of Columbia - District Average

The average salary of a(n) Customer Service Advisor in District of Columbia - District Average is $86,999.

The average hourly rate of a(n) Customer Service Advisor in District of Columbia - District Average is $41.83.

The average bonus of a(n) Customer Service Advisor in District of Columbia - District Average is $2,662.00.

Job Description:

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts, products, services, and operation or maintenance. Advises Customer Service Representatives on how to handle customer service matters. Receives and processes orders, provides information concerning availability, pricing, changes in service, discontinuance, and shipping, and expedites and follows up on orders. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. Conducts proactive calls to customer base. Liaises with development, engineering, sales, distributors, and customers. Less

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts,... More

How helpful is this page?

Are you a(n) Customer Service Advisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in District of Columbia - District Average

View Salaries for Customer Service Advisor in Other Cities in District of Columbia - District Average

Job Openings by Indeed job search

Results for Customer Service Advisor in District of Columbia - District Average

College Success Advisor - Washington, DC

The SEED Foundation

Academic advisors, financial aid officers, counseling services); Comfort with student information and customer relations systems....

View job on Indeed.com

Human Resources Assistant (OA) - Washington, DC

U.S. Department of Labor

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-05, in the Federal Service....

View job on Indeed.com

FINANCIAL ADVISORS - $60K + STRONG COMMISSIONS, SERIES 7/66 REQUIRED - Washington, DC

KaarmaTech

The primary role of the Financial Center Financial Solutions Advisor (FSA) is to deepen banking and investment relationships with Mass Affluent customers....

View job on Indeed.com

Sr. Customer Service Advisor - Laurel, MD

WSSC

Customer Service Advisor is the primary voice of WSSC customer service and is responsible for responding to customer inquiries regarding water and sewer...

View job on Indeed.com

Career Services Advisor - Arlington, VA

The Art Institutes

Quality services to clients; Ability to listen to customers (e.g. Department Academic directors, student services staff, faculty, community relations director,...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x