Customer Center Representative (General Calls) Salary in District of Columbia - District Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Center Representative (General Calls) in District of Columbia - District Average

The average salary of a(n) Customer Center Representative (General Calls) in District of Columbia - District Average is $36,292.

The average hourly rate of a(n) Customer Center Representative (General Calls) in District of Columbia - District Average is $17.45.

The average bonus of a(n) Customer Center Representative (General Calls) in District of Columbia - District Average is $631.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

How helpful is this page?

Are you a(n) Customer Center Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in District of Columbia - District Average

View Salaries for Customer Center Representative (General Calls) in Other Cities in District of Columbia - District Average

Job Openings by Indeed job search

Results for Customer Center Representative (General Calls) in District of Columbia - District Average

Sr. Customer Service Advisor - Laurel, MD

WSSC

4 years of call center experience. Resolves escalated and difficult customer service issues by providing assistance to customers requiring special attention and...

View job on Indeed.com

Bilingual Call Center Representative - Tysons, VA

The Net America Corporation

The Call Center Representative duties, but not limited to:. 1 -3 years of job related experience (heavy phone work, reception, call center etc.)....

View job on Indeed.com

Healthcare Customer Service Representative - Chantilly, VA

Sunrise Medical Laboratories

Must Have Healthcare Call Center Experience:. Under the general supervision of the Customer Service Supervisor, receives and places a high volume of telephone...

View job on Indeed.com

Customer Service Representative I - Alexandria, VA

General Dynamics Information Technology

5 years customer service experience and call center experience highly desirable. Work with PBGC field representatives to maintain participant needs....

View job on Indeed.com

Call Center Representative - Patient Liaison - Rockville, MD

Shady Grove Fertility

Ensure customer service. Accurately maintain customer database. Customer services experience with at least 2 years of inside sales or customer service skills....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x