Branch Customer Service Representative Salary in District of Columbia - District Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Branch Customer Service Representative in District of Columbia - District Average

The average salary of a(n) Branch Customer Service Representative in District of Columbia - District Average is $30,263.

The average hourly rate of a(n) Branch Customer Service Representative in District of Columbia - District Average is $14.55.

The average bonus of a(n) Branch Customer Service Representative in District of Columbia - District Average is $403.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

How helpful is this page?

Are you a(n) Branch Customer Service Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in District of Columbia - District Average

View Salaries for Branch Customer Service Representative in Other Cities in District of Columbia - District Average

Job Openings by Indeed job search

Results for Branch Customer Service Representative in District of Columbia - District Average

Customer Service Specialist - Washington, DC

Syntelligent Analytic Solutions, LLC

The Customer Service Specialist shall provide direct support to the Visitor Management Branch as staffing needs dictate to include, but not limited to, the...

View job on Indeed.com

Member Service Representative II (Part-Time) - Walter Reed - Bethesda, MD

Navy Federal Credit Union

Identify opportunities to cross service products and increase product penetration*. May assist with Branch Office vault opening, closing and balancing...

View job on Indeed.com

Visitor Experience Coordinator - Washington, DC

Smithsonian Institution

Fosters solid and collegial working relationships with museum staff and volunteers to provide the best customer service to museum visitors....

View job on Indeed.com

Customer Service Rep - Bowie, MD

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients....

View job on Indeed.com

Member Service Representative (Full-Time) - Manokeek - Accokeek, MD

Navy Federal Credit Union

Identify opportunities to cross service products and increase product penetration *. May assist with Branch Office vault opening, closing and balancing...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x