Membership Services Director Salary in Colorado - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Membership Services Director in Colorado - State Average

The average salary of a(n) Membership Services Director in Colorado - State Average is $112,317.

The average hourly rate of a(n) Membership Services Director in Colorado - State Average is $54.00.

The average bonus of a(n) Membership Services Director in Colorado - State Average is $7,087.00.

Job Description:

Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health plan experience in a customer service call center. Plans and directs operations within the Member Services Department to provide explanation of benefits and response to members' questions and complaints. Instructs departmental staff on proper member service procedures and monitors service levels. Researches and evaluates complaint reports to detect patterns, formulate solutions, and report needed actions to appropriate individuals, departments or committees. Works with members on complex issues to offer mutually acceptable alternatives to problems and complaints. Responsible for hiring, developing, and managing a qualified staff concerned with providing member services to members of the health plan. Monitors departmental statistics, reports results, and develops action plans that address deficits. Participates on various committees to formulate actions to proactively address member and provider needs. Prepares and presents management reports that show departmental activities as well as specific problems identified and solutions. Develops and implements policies and procedures related to customer service. Prepares and manages the departmental budget. Less

Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health... More

How helpful is this page?

Are you a(n) Membership Services Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Colorado - State Average

View Salaries for Membership Services Director in Other Cities in Colorado - State Average

Job Openings by Indeed job search

Results for Membership Services Director in Colorado - State Average

Military Academy Relations Advisor - Air Force - Colorado Springs, CO

USAA

Organizes, supports, conducts or participates in national-level Military Service Academy Events highlighting the value of USAA membership, products, and...

View job on Indeed.com

Facilities Services Director - Highlands Ranch, CO

Cherry Hills Community Church

Pursue church membership. Partner with Contractors to Provide Effective, Timely Service. Pursue contract approval for all Facilities Services according to...

View job on Indeed.com

Right-of-Way Program Manager - Greeley, CO

Colorado Department of Human Services

Credit Union Membership. Equivalency by a NACES educational credential evaluation service. CDOT's core values include safety, people, integrity, customer...

View job on Indeed.com

Director, Service Management, Dark Fiber Solutions - Boulder, CO

Zayo Group

The Regional Service Management Director / Manager is responsible for managing the overall quality of service for all DFS products within the region, supporting...

View job on Indeed.com

Executive Director, Health and Counseling Center - Denver, CO

University of Denver

Active membership in professional organizations. The Executive Director must have the depth of knowledge and experience to lead a comprehensive and integrated...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x