Help Desk Technician Salary in Colorado - State Average

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Average Salary for Help Desk Technician in Colorado - State Average

The average salary of a(n) Help Desk Technician in Colorado - State Average is $54,155.

The average hourly rate of a(n) Help Desk Technician in Colorado - State Average is $26.04.

The average bonus of a(n) Help Desk Technician in Colorado - State Average is $1,522.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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Results for Help Desk Technician in Colorado - State Average

IT Technician - Commerce City, CO

Commerce City

Responds to assigned CRMs and help desk calls daily. Completes assigned CRMs and help desk calls in a timely and complete fashion....

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IT Help Desk Technician - Denver, CO

Unbridled Solutions

Unbridled Solutions is seeking an IT Help Desk Technician to assist with the support of all end users and the IT infrastructure of our company....

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IT Help Desk Technician - Lakewood, CO

Colorado Christian University

The Help Desk Technician position is a full-time, non-exempt position reporting to the Technical Support Manager....

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IT Help Desk Technician - Lakewood, CO

CCITE

IT Help Desk. Operate as a professional integrated member of the User Services Team assisting each other and sharing the workload....

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IT Helpdesk Support Technician - Englewood, CO

PulteGroup, Inc

The help desk level within service level objectives. Are a curious group and constantly strive to find new ways to help our. Who We Are....

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