Help Desk Analyst Salary in Colorado - State Average

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Average Salary for Help Desk Analyst in Colorado - State Average

The average salary of a(n) Help Desk Analyst in Colorado - State Average is $65,731.

The average hourly rate of a(n) Help Desk Analyst in Colorado - State Average is $31.60.

The average bonus of a(n) Help Desk Analyst in Colorado - State Average is $2,110.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

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Service Desk Analyst - Denver, CO

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Service Desk Analyst - Tier 2. Proficient knowledge or experience in Call Center Operations and/or Help Desk Operations....

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Help Desk Analyst and IT Support - Denver, CO

Denver Center for the Performing Arts

Help Desk Analyst and IT Support:. The Denver Center for the Performing Arts is accepting applicants for the position of Help Desk Analyst and IT Support....

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Desktop Support Analyst - Denver, CO

Professional Technology Integration, Inc.

Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems....

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Help Desk Analyst - Fort Collins, CO

Azimuth Business Solutions, LLC

Software help desk:. Minimum 3 years software help desk experience. As directed by the Help Desk Manager, delivers quality customer service to Help Desk...

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Help Desk/Call Center Analyst - Lakewood, CO

Vision Technologies, Inc

Help Desk/Call Center Analyst. The Help Desk/Call Center Analyst provides telephone and in-person Tier I support for over 2,000 end users at the Department of...

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