Director Customer Service Salary in Colorado - State Average

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Average Salary for Director Customer Service in Colorado - State Average

The average salary of a(n) Director Customer Service in Colorado - State Average is $120,937.

The average hourly rate of a(n) Director Customer Service in Colorado - State Average is $58.14.

The average bonus of a(n) Director Customer Service in Colorado - State Average is $10,812.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

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Results for Director Customer Service in Colorado - State Average

Director, Customer Experience - Denver, CO

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Provides customer service leadership with regard to all facets of operations analysis, performance management, and time entry....

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Director of Joy Burns Arena - Athletics & Recreation - Denver, CO

University of Denver

Ability to be customer experience driven, results focused, and have a great attitude. Ability to effectively present information and respond to questions from...

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Work Based Learning Manager - Denver, CO

Colorado Department of Human Services

We believe in outstanding customer service, an inclusive culture, continued process improvement, and in our role as a trusted and strategic partner....

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Staff Director (Roadside Assistance Call Center) - Denver, CO

AAA Colorado

Previous experience leading various Customer Service & Fleet Dispatch operations. Ability to meet organizational goals and customer expectations....

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Clinical Director of Residential Services - Thornton, CO

Arapahoe House

 Masters degree in Human Services (Ph.D.  Ensures that programs and services are cost-effective. Residential, Outpatient, Cultural Services, or Detox and...

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