Customer Service Team Leader Salary in Colorado - State Average

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Average Salary for Customer Service Team Leader in Colorado - State Average

The average salary of a(n) Customer Service Team Leader in Colorado - State Average is $54,956.

The average hourly rate of a(n) Customer Service Team Leader in Colorado - State Average is $26.42.

The average bonus of a(n) Customer Service Team Leader in Colorado - State Average is $1,632.00.

Job Description:

Acts as a Lead for the Customer Service function by setting goals, monitoring results, appraising performance, and providing counseling, training, and coaching to foster improved performance. Performs standard customer service duties and account management on select key customer accounts. Answers incoming customer service telephone calls and gathers information from the caller to identify customer's needs. Investigates and attempts to resolve customer issues. Dispatches appropriate personnel as needed. Utilizes a computer system to research and resolve inquiries and logs customer calls. Updates computer system as necessary. Schedules appointments with customers as necessary. Collaborates with billing agent staff on customer related issues. Follows up with customers by telephone as necessary. Investigates and resolves problems escalated through lower level staff. Escalates more complex issues to Supervisor/Manager as necessary. Less

Acts as a Lead for the Customer Service function by setting goals, monitoring results, appraising performance, and providing counseling, training, and coaching to foster improved performance. Performs standard customer service duties and account management on select key customer accounts. Answers... More

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Results for Customer Service Team Leader in Colorado - State Average

Customer Service Representative Team Leader - Wellington, CO

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Must have excellent leadership and customer service skills, ability to meet deadlines, and able to work in a very fast paced setting....

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Team Leader - Fort Collins, CO

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Delivers exceptional customer service through personal contact with customers. Interacts with and assists customers....

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Graveyard Customer Service Agent- DIA - Denver, CO

Enterprise Holdings

The Graveyard Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales...

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ROUTE SCHEDULER II - Denver, CO

Denver Public Schools

Exceptional customer service skills. Thank you for your interest in the DPS Transportation Services Department....

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Team Leader/Trainer - Colorado Springs, CO

VeriClean Springs, LLC

Maintain a positive relationship with existing customer base and provide excellent customer service. Team player is a must....

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