Customer Service Manager Salary in Colorado - State Average

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Average Salary for Customer Service Manager in Colorado - State Average

The average salary of a(n) Customer Service Manager in Colorado - State Average is $86,969.

The average hourly rate of a(n) Customer Service Manager in Colorado - State Average is $41.81.

The average bonus of a(n) Customer Service Manager in Colorado - State Average is $5,905.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Colorado - State Average

DEN - Customer Service Manager - Denver, CO

American Airlines

Responsibilities for Customer Service Managers include:. Core Competencies for Customer Service Managers include:....

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Customer Service Manager - Denver, CO

Pella Windows & Doors

Handle escalated customer complaints and provide dispute resolution. 3-5 years Customer Service and/or Sales support required....

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Customer Care Center Manager - Aurora, CO

Metro Community Provider Network

Four (4) years of supervisory/management experience in a Customer Service environment. High school diploma or GED required....

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Client Services Manager - Denver, CO

Time Warner Cable

Establish solid customer relationships and work to manage all customer expectations. Establish solid customer relationships;...

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Customer Service Manager - Englewood, CO

Paragon28

Directly supervises Billing and Customer Service departments. Develop the Customer Service business strategy to ensure company objectives are achieved....

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