Call Center Representative (Specialized Calls) Salary in Colorado - State Average

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Average Salary for Call Center Representative (Specialized Calls) in Colorado - State Average

The average salary of a(n) Call Center Representative (Specialized Calls) in Colorado - State Average is $37,743.

The average hourly rate of a(n) Call Center Representative (Specialized Calls) in Colorado - State Average is $18.15.

The average bonus of a(n) Call Center Representative (Specialized Calls) in Colorado - State Average is $717.00.

Job Description:

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives. Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Passes only the most complex customer inquiries to higher level Call Center Representatives. May provide assistance to lower-level Call Center Representatives. Less

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center... More

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Results for Call Center Representative (Specialized Calls) in Colorado - State Average

PROCESS IMPROVEMENT SPECIALIST II - Fort Collins, CO

City of Fort Collins

Please call (970) 221-6535 for assistance. The work environment characteristics described here are representative of those an employee would encounter while...

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Patient Access Representative - Aurora, CO

UCHealth

Call center environment. This key role is a Call Centre Position! Documents patient calls on electronic and/or medical record phone notes....

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Dispatcher - Hot Sulphur Springs, CO

Grand County Sheriff's Office

Documents and records all calls using the Computer Aided Dispatch (CAD) system and maintains audio recordings of each call....

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Director of the Laboratory Services Division - 468 - Denver, CO

Colorado Department of Human Services

On Call Status:. Our non-smoking campus offers free parking and is conveniently located near RTD bus lines, the Cherry Creek Shopping Center and the Cherry...

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Associate Technical Services Specialist - Louisville, CO

Medtronic

Pass on sales leads to representatives when becoming aware of such opportunities • Notify sales representatives concerning site issues or escalations for follow...

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