Top Customer Member Service Position (tax-exempt entities) Salary in Arkansas - State Average

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Average Salary for Top Customer Member Service Position (tax-exempt entities) in Arkansas - State Average

The average salary of a(n) Top Customer Member Service Position (tax-exempt entities) in Arkansas - State Average is $47,361.

The average hourly rate of a(n) Top Customer Member Service Position (tax-exempt entities) in Arkansas - State Average is $22.77.

The average bonus of a(n) Top Customer Member Service Position (tax-exempt entities) in Arkansas - State Average is $2,240.00.

Job Description:

Plans, develops, and establishes policies and objectives of customer service in accordance with objectives of organization. Typically reports to Chief Operating Officer and has Director Customer Service reporting to this position. Confers with organization officials to assure customer service objectives are in concert with business plans and objectives. Develops organizational customer service policies and coordinate functions related functions. Directs and coordinates customers service programs and activities. Explains firm's customer service programs and how use of programs can promote customer relations and sales. Directs employees engaged in customer service who may provide product support, investigate, evaluate, and settle complaints and other related programs. Directs customer service employees concerning products, rates or service in connection with products or services offered. Analyzes reports of findings and recommends response to customer service issues considering nature and complexity of the issue. Directs the activities and actions of subordinates to ensure customer service issues are handled correctly. Authorizes retention of data and preparation of documents. Prepares activity reports for evaluation by management. Less

Plans, develops, and establishes policies and objectives of customer service in accordance with objectives of organization. Typically reports to Chief Operating Officer and has Director Customer Service reporting to this position. Confers with organization officials to assure customer service objectives... More

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