Telephone Customer Service Representative Salary in Arkansas - State Average

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Average Salary for Telephone Customer Service Representative in Arkansas - State Average

The average salary of a(n) Telephone Customer Service Representative in Arkansas - State Average is $29,829.

The average hourly rate of a(n) Telephone Customer Service Representative in Arkansas - State Average is $14.34.

The average bonus of a(n) Telephone Customer Service Representative in Arkansas - State Average is $543.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Excellent customer service skills that build high levels of customer satisfaction. Generally performs a high volume of basic customer service inquires about FIS...

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Healthcare Call Center Representative - Conway, AR

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Obtains client information by answering telephone calls; The Provider/Member Call Center Representative will provide expertise on insurance and healthcare over...

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Customer Service Representative I - Little Rock, AR

G&A-Service Center Arkansas

1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment....

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Client Service Representative I - Conway, AR

CIOX Health

Proven customer service experience and/or training. Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate...

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Client Service Representative I - Conway, AR

IOD Incorporated

Proven customer service experience and/or training. Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate...

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