Service Delivery Manager Salary in Arkansas - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Service Delivery Manager in Arkansas - State Average

The average salary of a(n) Service Delivery Manager in Arkansas - State Average is $75,175.

The average hourly rate of a(n) Service Delivery Manager in Arkansas - State Average is $36.14.

The average bonus of a(n) Service Delivery Manager in Arkansas - State Average is $3,007.00.

Job Description:

Manages the performance of services to clients as agreed in the contract and ensures that the service levels are achieved. Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and vendor relationship management. Implements and updates current business processes which will maximize efficiency, productivity, and drive the delivery of products, goods, and services to customers in a quality and timely manner. Designs future processes and defines system requirements for functional areas within the Service Delivery organization. Establishes measurement criteria for processes so team can continuously improve, by assessing weak points, measuring progress, and adjusting to the changing needs of the business. Ensures service level agreements are achieved and client expectations are met or exceeded. Builds services relationships with clients, providing regular communication and status/performance updates. Maintains working relationships or partnerships with existing and future vendors. Ensures quality and profitable services are performed to the agreed service level agreement. Ensures that systems, processes, and methodologies as specified are followed allowing effective monitoring, control, and support of service delivery. Provides reports to an agreed schedule or on request, including management and account performance reports. Attends client service review meetings, covering performance reports, service improvements, quality, and processes. Interfaces with Procurement, Financial Services, Technical Services, Sales, Consulting, and Legal as required. Less

Manages the performance of services to clients as agreed in the contract and ensures that the service levels are achieved. Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and... More

How helpful is this page?

Are you a(n) Service Delivery Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arkansas - State Average

View Salaries for Service Delivery Manager in Other Cities in Arkansas - State Average

Job Openings by Indeed job search

Results for Service Delivery Manager in Arkansas - State Average

Services Delivery Manager - Bentonville, AR

Toshiba Global Commerce Solutions, Inc.

Services Delivery Manager. The Services Delivery. Solutions is in search of a Services Delivery Manager to join our team in....

View job on Indeed.com

Director of Education - Little Rock, AR

Goodwill Industries of Arkansas

And ensure that instructors, coaches, managers and resource staff are providing the highest quality academic and career services for students....

View job on Indeed.com

Senior Manager II- Voice, Video and Digital Signage Delivery - Bentonville, AR

Walmart

Responsible for ensuring the successful global implementation of new services and service enhancements. The Voice & Video Manager will lead design, development,...

View job on Indeed.com

Project and Operations Manager - Springdale, AR

Transition Expo

Education services delivery experience preferred. Ensure quality of service. *Sales, Marketing and Customer Service*....

View job on Indeed.com

Sr. Service Manager - Little Rock, AR

Ryder System, Inc.

The *Senior Service Manager I*. May have Service Managers, Shift Supervisors, Technicians-In-Charge, Customer Service Coordinators, Parts Responsible Persons,...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x