Retail Customer Support Representative Salary in Arkansas - State Average

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Average Salary for Retail Customer Support Representative in Arkansas - State Average

The average salary of a(n) Retail Customer Support Representative in Arkansas - State Average is $46,588.

The average hourly rate of a(n) Retail Customer Support Representative in Arkansas - State Average is $22.40.

The average bonus of a(n) Retail Customer Support Representative in Arkansas - State Average is $1,123.00.

Job Description:

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects of a customer’s needs are met and that every customer has a positive experience. Answers phones and responds to in-person customer inquiries in a timely manner. Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area Information Clerk. Answers customer’s questions concerning location, price, shipping time and/or costs, and use of merchandise. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Services activations and processes electronic serial number (ESN) changes and bill payments. Responds to billing inquiries, equipment replacement, and processing price plan changes and upgrades. Ensures that all appropriate documentation and data entry is complete. Assists in the administrative functions of the retail establishment, including cash management and asset protection of store inventory. Reconciles cash, including bank deposit, safe fund/till fund, and daily financial transactions, and follows bank deposit procedures. Performs reporting functions as required. May guide new customers through purchasing decision and educate them about their new product or service. May sell company products in the event of high store volume or absence of Sales Representative. Less

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects... More

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Results for Retail Customer Support Representative in Arkansas - State Average

Customer Service Representative I - Little Rock, AR

Arkansas Blue Cross and Blue Shield

Two years' experience as a customer service representative in Consumer & Retail Markets. One year experience as a Customer Service Representative I in Consumer...

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Entry Level – Customer Service Representative - Bentonville, AR

Hajoca Corporation

As a Customer Service Representative with HJC your primary responsibilities include:. Heavy interaction with customers over the phone and via email, providing...

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Customer Contact Center Representative - Magnolia, AR

Farmers Bank & Trust

This position is responsible for providing customer service in a call center environment including providing information regarding accounts, products and...

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Sodexo Inc.

Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives....

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KOMPASS Representative - Arkansas

P.L. Marketing, Inc.

Retail store experience. Customer Focus – making Kroger customers and their needs a primary focus of one’s actions;...

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