Point of Sale System Specialist Salary in Arkansas - State Average

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Average Salary for Point of Sale System Specialist in Arkansas - State Average

The average salary of a(n) Point of Sale System Specialist in Arkansas - State Average is $50,304.

The average hourly rate of a(n) Point of Sale System Specialist in Arkansas - State Average is $24.18.

The average bonus of a(n) Point of Sale System Specialist in Arkansas - State Average is $1,499.00.

Job Description:

Maintains and modifies, in collaboration with other members of the IT team, the master Point of Sale (POS) database as well as POS devices and printers. Provides technical support, documentation, and training related to the POS system. Documents the configuration of the master Point of Sale (POS) database. Participates in and leads project teams for various IT systems improvement and refinement initiatives. Develops and executes test plans. Develops procedure documentation and training materials. Trains end-users and provides post-implementation support for all help desk administrators. Manages escalated technical support calls from initiation to resolution. Manages, documents, and refines the process for resolution of technical support issues from initiation through escalation and resolution. Assists other members of the support team with diagnosis, review, and resolution of customer issues. Logs and tracks all issues. Responds to operational management inquiries concerning systems operation. Supervises new POS installations and advises on technological opportunities and/or challenges. Provides necessary POS reports to staff and management. Interfaces with vendors to develop customizations to meet changing needs of the organization. May administer remote help desk software. Less

Maintains and modifies, in collaboration with other members of the IT team, the master Point of Sale (POS) database as well as POS devices and printers. Provides technical support, documentation, and training related to the POS system. Documents the configuration... More

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