IT User Support Analyst Salary in Arkansas - State Average

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Average Salary for IT User Support Analyst in Arkansas - State Average

The average salary of a(n) IT User Support Analyst in Arkansas - State Average is $57,476.

The average hourly rate of a(n) IT User Support Analyst in Arkansas - State Average is $27.63.

The average bonus of a(n) IT User Support Analyst in Arkansas - State Average is $1,845.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

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Service Desk Analyst 2 SC2 (Job ID: 481411) - North Little Rock, AR

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Assist users through problem solving steps. Recreating steps taken by the user to locate the source of a program and rewriting the knowledge base....

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Jr Service Desk Analyst (Certified) - Little Rock, AR

360 IT Professionals

Assist users through problem solving steps. Recreating steps taken by the user to locate the source of a program and rewriting the knowledge base....

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Help Desk / Desktop support / IT Technician - N Little Rock, AR

Elite WorkForce, Inc

â¿¢Create User accounts and general user account administration. Help Desk Analyst. â¿¢Provides technical assistance, support, and advice to end users for hardware,...

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CLINICAL SYSTEMS ANALYST - Little Rock, AR

Baptist Health

Assists users with basic trouble shooting/problem solving and coaches users in the use of clinical systems. Provides ongoing support for problem resolution and...

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Support Analyst - Conway, AR

Ciber

Live IT Up at Ciber. Strong experience with business IT applications (e.g. Ciber is seeking a Network Support Engineer in Conway, AR....

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