Help Desk Specialist Salary in Arkansas - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Help Desk Specialist in Arkansas - State Average

The average salary of a(n) Help Desk Specialist in Arkansas - State Average is $46,300.

The average hourly rate of a(n) Help Desk Specialist in Arkansas - State Average is $22.26.

The average bonus of a(n) Help Desk Specialist in Arkansas - State Average is $1,301.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

How helpful is this page?

Are you a(n) Help Desk Specialist?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arkansas - State Average

View Salaries for Help Desk Specialist in Other Cities in Arkansas - State Average

Job Openings by Indeed job search

Results for Help Desk Specialist in Arkansas - State Average

Technical Support Specialist - Siloam Springs, AR

Simmons Foods

Knowledge of basic computer hardware, Microsoft Office, ERP systems and Help Desk Systems. Problem resolution may involve the use of diagnostics and help...

View job on Indeed.com

Technical Support Specialist II - Fayetteville, AR

SOAPware, Inc.

Technical Support Specialist - Level 2. Respond to help desk ticket requests and provide superior technical and software support to SOAPware customers via...

View job on Indeed.com

Customer Service Specialist - Lowell, AR

Transplace

Provide specific and detailed comments to ensure Help Desk receives clear actionable requests within JIRA. PRIMARY JOB ACCOUNTABILITIES....

View job on Indeed.com

Application Specialist – Cerner PowerChart Support - Fayetteville, AR

Washington Regional

The primary person answering the Cerner help line and managing help desk tickets for the acute care EMR. WRMC is a small, tight IS team where everyone helps...

View job on Indeed.com

IT Support Specialist I - Pine Bluff, AR

Simmons Bank

Answers, comments, and replies to Help Desk requests and incidents; Answers, comments, and responds to open incidents in the Help Desk System by telephone, or...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x