Help Desk Analyst Salary in Arkansas - State Average

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Average Salary for Help Desk Analyst in Arkansas - State Average

The average salary of a(n) Help Desk Analyst in Arkansas - State Average is $57,460.

The average hourly rate of a(n) Help Desk Analyst in Arkansas - State Average is $27.63.

The average bonus of a(n) Help Desk Analyst in Arkansas - State Average is $1,844.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

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Results for Help Desk Analyst in Arkansas - State Average

Help Desk Analyst - North Little Rock, AR

Ramsoft Systems, Inc.

Title: Help Desk Analyst Location: North Little Rock, AR Duration : 24 Months Contract (2 Years) Interview Type: Web or F2F Local candidates preferred....

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Help Desk Analyst - Little Rock, AR

Professional Technology Integration, Inc.

We are seeking a Help Desk Analyst to provide Helpdesk Level 2 Support End User Support. Local candidates preferred....

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Service Desk Analyst - Lowell, AR

Arvest Bank

Also, the associate will assist Service Desk Technicians, Service Desk Leads, and Service Desk Assistant Manager with difficult calls or inquiries....

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Payment Improvement Help Desk - Little Rock, AR

Hewlett Packard Enterprise

Payment Improvement Help Desk-1588071. In addition, the analyst will work with the provider portal to review, analyze and respond to inquiries from the provider...

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Help Desk Analyst - Benton, AR

Saline Memorial Hospital

Analyzes help desk activity and makes recommendations for changes in help desk procedures and systems to upper management....

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