Customer Service Lead Salary in Arkansas - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Lead in Arkansas - State Average

The average salary of a(n) Customer Service Lead in Arkansas - State Average is $47,373.

The average hourly rate of a(n) Customer Service Lead in Arkansas - State Average is $22.78.

The average bonus of a(n) Customer Service Lead in Arkansas - State Average is $1,407.00.

Job Description:

Acts as a Lead for the Customer Service function by setting goals, monitoring results, appraising performance, and providing counseling, training, and coaching to foster improved performance. Performs standard customer service duties and account management on select key customer accounts. Answers incoming customer service telephone calls and gathers information from the caller to identify customer's needs. Investigates and attempts to resolve customer issues. Dispatches appropriate personnel as needed. Utilizes a computer system to research and resolve inquiries and logs customer calls. Updates computer system as necessary. Schedules appointments with customers as necessary. Collaborates with billing agent staff on customer related issues. Follows up with customers by telephone as necessary. Investigates and resolves problems escalated through lower level staff. Escalates more complex issues to Supervisor/Manager as necessary. Less

Acts as a Lead for the Customer Service function by setting goals, monitoring results, appraising performance, and providing counseling, training, and coaching to foster improved performance. Performs standard customer service duties and account management on select key customer accounts. Answers... More

How helpful is this page?

Are you a(n) Customer Service Lead?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arkansas - State Average

View Salaries for Customer Service Lead in Other Cities in Arkansas - State Average

Job Openings by Indeed job search

Results for Customer Service Lead in Arkansas - State Average

Lead Customer Service Associate - Little Rock, AR

Zips Carwash

Ensure 100% customer satisfaction. Smile, greet customer, and ensure proper loading of vehicle. Provide support and assistance on a daily basis towards the...

View job on Indeed.com

Nike Outlets at Little Rock Store Seasonal Athlete - Little Rock, AR

Nike

Assist with loss prevention efforts by providing proactive customer service 782665. Utilize customer service skills, basic sales techniques, and product...

View job on Indeed.com

CITY CARRIER ASSISTANT - Bentonville, AR

United States Postal Service

Supervisor, Customer Services, or other designated supervisor. United States Postal Service. The United States Postal Service (USPS) is an....

View job on Indeed.com

Customer Service Associate - Sheridan, AR

APEX Communications

Experience in retail sales or customer service background. Creating the ideal customer experience with each customer interaction....

View job on Indeed.com

Lead Educator - Bentonville, AR

Mustard Seed Children's Academy

A Lead Educator at MSCA must be a genuinely child focused and multi-tasking self-starter who can take ownership of a classroom and successfully run it at a well...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x