Coordinator Help Desk Salary in Arkansas - State Average

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Average Salary for Coordinator Help Desk in Arkansas - State Average

The average salary of a(n) Coordinator Help Desk in Arkansas - State Average is $46,299.

The average hourly rate of a(n) Coordinator Help Desk in Arkansas - State Average is $22.26.

The average bonus of a(n) Coordinator Help Desk in Arkansas - State Average is $1,301.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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MIS HELP DESK TECH - Searcy, AR

White County Medical Center

Build rapport and elicit problem details from help desk customers. Record, track, and document the help desk request problem-solving process, including all...

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Customer Service Specialist - Lowell, AR

Transplace

Provide specific and detailed comments to ensure Help Desk receives clear actionable requests within JIRA. Appointment Scheduling/Schedule appointments with...

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Coordinator, Division Office & Event Support - Little Rock, AR

AMERICAN CANCER SOCIETY

Oversee reception and front desk duties, receive incoming calls, provide assistance to callers; Oversee office volunteer management, help recruit, train, direct...

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Telecom Coordinator - Little Rock, AR

Replacement Parts, Inc. [Crow-Burlingame] [Parts Warehouse Inc.]

IT, Networking or Help Desk:. 2+ years of experience in IT, networking, or Help Desk operations. Manage all aspects of the local phone lines (POTS) and systems...

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Special Events Intern (Summer 2017) - Bentonville, AR

Crystal Bridges Museum of American Art

Work with Special Events Manager and Event Coordinators to coordinate event logistics. This person will also help assist the Special Events Department with some...

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