Computer Help Desk Technician Salary in Arkansas - State Average

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Average Salary for Computer Help Desk Technician in Arkansas - State Average

The average salary of a(n) Computer Help Desk Technician in Arkansas - State Average is $46,220.

The average hourly rate of a(n) Computer Help Desk Technician in Arkansas - State Average is $22.22.

The average bonus of a(n) Computer Help Desk Technician in Arkansas - State Average is $1,299.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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IT Specialist - Helpdesk support - North Little Rock - FT - North Little Rock, AR

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Minimum ofone year previous experience as a “Help Desk” technician; Graduation from an accredited technical college or Bachelor’sdegree in Computer Science...

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IT Help Desk Technician - Little Rock, AR

Kelly Systems

Help Desk Support:. The IT Help Desk Support Center Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks....

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Help Desk Technician - Little Rock, AR

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Perform Help desk trouble calls on standard desktop equipment. General administration of the help desk call tracking databaseAdministration of the hardware...

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Help Desk / Desktop support / IT Technician - N Little Rock, AR

Elite WorkForce, Inc

Help Desk Analyst. ⿢Answers questions, applying knowledge of computer software, hardware, systems, and procedures....

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Help Desk Technician - Bentonville, AR

CEI Engineering Associates

Help Desk Technician. Is seeking a Help Desk Technician at our home office in Bentonville, AR. Our Help Desk Technician will be an integral part in solving...

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