Ticket Manager (Sports Event) Salary in Arizona - State Average

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Average Salary for Ticket Manager (Sports Event) in Arizona - State Average

The average salary of a(n) Ticket Manager (Sports Event) in Arizona - State Average is $72,002.

The average hourly rate of a(n) Ticket Manager (Sports Event) in Arizona - State Average is $34.62.

The average bonus of a(n) Ticket Manager (Sports Event) in Arizona - State Average is $4,889.00.

Job Description:

Manages the daily operations of a box office, ticket operations, and guest services in order to promote maximum productivity and efficiency in the handling of all customer inquiries. Oversees and schedules full-time and seasonal ticket office agents, ticket stubbers, will call agents, and guest services center representatives. Coordinates installation of guest services center tents. Compiles weekly ticket reports for management. Ensures fulfillment of ticket orders for individuals, groups, buses, hospitality promotions, etc. Assigns hospitality customer tickets within a 24-hour time frame. Ensures renewals and upgrades are processed in a timely fashion. Ensures performance standards of guest services center are implemented. Ensures that ticketing timelines are developed and followed. Accounts for ticket processing including opening batches, reconciling batches, preparing deposits, and reconciling credit card processing. Assists Director of Ticketing Sales and Operations in design of forms and tickets. Maintains a working knowledge of website strategies and e-commerce solutions. Tracks, measures, and reports results of all sales/promotional efforts. Implements an annual customer service survey of all MMP ticket buyers, sponsors, and hospitality clients. Collaborates with Promotions Manager to assign promotional tickets. Streamlines operation through cross training and development of staff. Prepares and administers regular performance evaluations for all seasonal staff. Less

Manages the daily operations of a box office, ticket operations, and guest services in order to promote maximum productivity and efficiency in the handling of all customer inquiries. Oversees and schedules full-time and seasonal ticket office agents, ticket stubbers, will... More

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