Member Services Representative Salary in Arizona - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Member Services Representative in Arizona - State Average

The average salary of a(n) Member Services Representative in Arizona - State Average is $37,327.

The average hourly rate of a(n) Member Services Representative in Arizona - State Average is $17.95.

The average bonus of a(n) Member Services Representative in Arizona - State Average is $735.00.

Job Description:

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating callers. Typically has more than two years of experience in customer service. Receives inquiries from members via the Internet, telephone, and in writing regarding covered benefits. Provides assistance in resolving problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors, and accessing payment. Maintains records of all contacts and results. Provides claim status, payment amounts, and/or denials for processed claims. Reports successive claims payment issues or member issues to management for appropriate intervention. Assists providers with standard electronic claims submission questions and works with providers to resolve problems in filing electronic claims. Mails out provider directories and new member packets. Assists providers and members in accessing information via the organization's online services directory. May intercede on the member's behalf with providers and other parties to resolve member problems. Less

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating... More

How helpful is this page?

Are you a(n) Member Services Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arizona - State Average

View Salaries for Member Services Representative in Other Cities in Arizona - State Average

Job Openings by Indeed job search

Results for Member Services Representative in Arizona - State Average

Financial Services Representative II or III DOE - Scottsdale - Scottsdale, AZ

OneAZ Credit Union

Financial Services Representative II or III DOE - Scottsdale. Explains the Credit Union, services, rates, and insurance to members....

View job on Indeed.com

Bilingual Spanish - Member Services Representative - Phoenix, AZ

Care1st Health Plan Arizona

The Member Services Representative is responsible for delivering efficient, high quality customer service to Plan members, providers and Plan personnel....

View job on Indeed.com

Financial Services Representative II or III DOE - Tucson Alvernon - Tucson, AZ

OneAZ Credit Union

Financial Services Representative II or III DOE - Tucson Alvernon. Explains the Credit Union, services, rates, and insurance to members....

View job on Indeed.com

Member Service Representative II - Tucson, AZ

Credit Union Resources, Inc.

This position is primarily responsible to providing high quality service to Credit Union members by advising them and guiding them in decisions regarding Credit...

View job on Indeed.com

Financial Services Representative - Mesa, AZ

Alaska USA FCU

Perform duties of Member Service Representative. Financial Services Representative, Category 15, requires six months tenure in the Member Services...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x