Member Services Representative Medical Salary in Arizona - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Member Services Representative Medical in Arizona - State Average

The average salary of a(n) Member Services Representative Medical in Arizona - State Average is $39,227.

The average hourly rate of a(n) Member Services Representative Medical in Arizona - State Average is $18.86.

The average bonus of a(n) Member Services Representative Medical in Arizona - State Average is $796.00.

Job Description:

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service in a senior capacity to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating callers. Serves as a resource for all entry-level Member Service Representatives and may assist with resolution of issues or handle calls that cannot be resolved by less experienced staff. Typically has more than three years of experience in customer service. Receives inquiries from members via the Internet, telephone, and in writing regarding covered benefits. Provides assistance in resolving problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors, and accessing payment. Maintains records of all contacts and results. Provides claim status, payment amounts, and/or denials for processed claims. Assists providers with standard electronic claims submission questions and works with providers to resolve problems in filing electronic claims. Researches and resolves problems, complaints and concerns. Mails out provider directories and new member packets. Assists providers and members in accessing information via the organization's online services directory. Reports suspected cases of member of provider fraud and abuse. Reports successive claims payment issues or member issues to management for appropriate intervention. May intercede on the member's behalf with providers and other parties to resolve member problems. Less

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service in a senior capacity to plan members, providers, and employer groups by answering complex benefit questions,... More

How helpful is this page?

Are you a(n) Member Services Representative Medical?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arizona - State Average

View Salaries for Member Services Representative Medical in Other Cities in Arizona - State Average

Job Openings by Indeed job search

Results for Member Services Representative Medical in Arizona - State Average

Fund Development Program Director - Sun Health - Surprise, AZ

Banner Health

About Sun Health Support Services Leased Employees. Serves as a highly visible representative of the organization and establishes and maintains strong social...

View job on Indeed.com

Level 1 Guest Experience Specialist - Phoenix, AZ

Arizona Science Center

The requirements listed below are representative of the knowledge, skill, and/or ability required. The work environment characteristics described here are...

View job on Indeed.com

Medical Social Worker - Phoenix, AZ

Ensign Services

The medical social worker is responsible for the implementation of standards of care for medical social work services....

View job on Indeed.com

Intake Coordinator - Tempe, AZ

MY DR NOW

Customer Service Representative*. EXTREME customer service skills. Setting up your team members for success. Is to innovate the healthcare industry by providing...

View job on Indeed.com

Customer Service Representative - M-F - No Weekends - Feb 6th Start - Tempe, AZ

Nationwide Credit Inc. / Altisource

Tax-free flexible medical spending account available. To Be Willing to Operate as a Member of a Team. Is currently seeking highly motivated individuals to join...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x