Help Desk Technician Salary in Arizona - State Average

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Average Salary for Help Desk Technician in Arizona - State Average

The average salary of a(n) Help Desk Technician in Arizona - State Average is $50,743.

The average hourly rate of a(n) Help Desk Technician in Arizona - State Average is $24.40.

The average bonus of a(n) Help Desk Technician in Arizona - State Average is $1,426.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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Help Desk Technician I - Phoenix, AZ

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Ensure all help desk activities are adhered to as per service level agreements. The Help desk Technician is dynamic to the IT personnel, as they keep the...

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Help Desk Technician - Phoenix, AZ

Convergent

The Help Desk Technician is Responsible for administering and performing the company’s help desk functions, which includes the development and delivery of user...

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Help Desk Technician - Phoenix, AZ

Western Alliance Bank

7+ years for Technician III. Responsible as primary IT contact for assigned bank and region....

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Support Desk Technician (10 pm - 7 am) - Phoenix, AZ

Sprouts Farmers Market

The Support Desk Technician is a versatile, high profile position responsible for providing hardware, software, and systems support....

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Support Desk Technician (M-F, 6 am - 3 pm) - Phoenix, AZ

Sprouts Farmers Market

The Support Desk Technician is a versatile, high profile position responsible for providing hardware, software, and systems support....

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