e-Commerce Customer Service Representative Salary in Arizona - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for e-Commerce Customer Service Representative in Arizona - State Average

The average salary of a(n) e-Commerce Customer Service Representative in Arizona - State Average is $60,517.

The average hourly rate of a(n) e-Commerce Customer Service Representative in Arizona - State Average is $29.09.

The average bonus of a(n) e-Commerce Customer Service Representative in Arizona - State Average is $1,640.00.

Job Description:

Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer Protocol (FTP), etc. Provides first-level problem resolution, including reviewing reports and log files on a daily basis, analyzing transaction files to identify data errors, transmission errors and mapping errors, and working with VAN's (Value Added Network) and trading partners to resolve transmission issues and re-transmit e-commerce documents. Reviews and resolves daily e-commerce activity and communicates interface issues pertaining to purchase orders, invoices, acknowledgements, and functional acknowledgements. Assists with processes required to initiate new trading partner or new transactions, including setup, development requirements, testing, movement to live processing, and communication with interested parties. Contacts person for customer service and sales team members on trading partner configuration (profiles and SKU), testing, and implementation. Communicates with functional areas, such as Customer Service, Accounts Receivable, and Procurement, on outstanding issues to ensure flow of required information from/to trading partners. Maintains e-commerce documentation and develops clear and up-to-date procedures for ongoing support of e-commerce. Performs mapping functions as necessary to meet current business issues and satisfy business partner requirements. Collaborates with trading partners and internal functional teams to troubleshoot data and mapping issues. Performs backup functions for data synchronization as needed. Less

Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer... More

How helpful is this page?

Are you a(n) e-Commerce Customer Service Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arizona - State Average

View Salaries for e-Commerce Customer Service Representative in Other Cities in Arizona - State Average

Job Openings by Indeed job search

Results for e-Commerce Customer Service Representative in Arizona - State Average

BDC Representative - Phoenix, AZ

Discount Auto Sales

Excellent communication and customer service skills. Contacting and communicating with customers to identify needs• Build rapport with customers to build a base...

View job on Indeed.com

Seller Support Associate - Tempe, AZ

Amazon

Experience as an Account Manager, Call/Contact Center Associate, or Customer Service Representative. 1 yr+ of experience within a customer service environment....

View job on Indeed.com

Sales Associate - Chandler, AZ

Big Two Toyota Scion Mitsubishi

Sales associate, sales representative, bdc, business development center, retail, customer relations, call center, wireless, careers, advertising, marketing,...

View job on Indeed.com

Assistant Director, General Merchandise - Tucson, AZ

University of Arizona

Establish effective working relationships with vendors, business partners, customers and staff. Serves as the UA BookStores’ representative on campus and...

View job on Indeed.com

Sales Associate - Phoenix, AZ

Bell Honda

Excellent customer service, organizational and negotiation skills. 2-5 years sales and customer service experience preferred, but not required....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x