Director Customer Service Salary in Arizona - State Average

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Average Salary for Director Customer Service in Arizona - State Average

The average salary of a(n) Director Customer Service in Arizona - State Average is $115,075.

The average hourly rate of a(n) Director Customer Service in Arizona - State Average is $55.32.

The average bonus of a(n) Director Customer Service in Arizona - State Average is $10,288.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

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Results for Director Customer Service in Arizona - State Average

Director, Customer Service - Phoenix, AZ

U-Haul

The director of customer service will have several responsibilities including but not limited to; Responsible for the overall management and development of the...

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Director of Customer Success - Scottsdale, AZ

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Act as a point of escalation for customers issues and driven to ensure customer issues are addressed immediately....

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Customer Service Director - Scottsdale, AZ

Amer-X Security Inc.

The Customer Support Team Leader will oversee all aspects of the Customer Service experience. Lead the Customer Support Team using the Customer Service Vision...

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Director of Customer Success - Arizona

Prospectify

Map customer journey. This role includes responsibilities for Customer Success activities (e.g., onboarding, support, services, adoption, advocacy, retention,...

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Product Director - Customer Service - Tempe, AZ

Freedom Financial Network

Product Director – Customer Service Products. Lead and execute the technology strategy for delivering seamless customer service and growing customer retention...

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