Customer Service Director Salary in Arizona - State Average

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Average Salary for Customer Service Director in Arizona - State Average

The average salary of a(n) Customer Service Director in Arizona - State Average is $115,099.

The average hourly rate of a(n) Customer Service Director in Arizona - State Average is $55.34.

The average bonus of a(n) Customer Service Director in Arizona - State Average is $10,290.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

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Results for Customer Service Director in Arizona - State Average

Customer Service Director - Scottsdale, AZ

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The Customer Support Team Leader will oversee all aspects of the Customer Service experience. Lead the Customer Support Team using the Customer Service Vision...

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Product Director - Customer Service - Tempe, AZ

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Product Director – Customer Service Products. Lead and execute the technology strategy for delivering seamless customer service and growing customer retention...

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Client Service Manager - Call Center - Tempe, AZ

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Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility....

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Contact Center Director - Tucson, AZ

Afni

Create and maintain a solid client interface with open lines of communication to ensure the highest levels of customer service....

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Director, International Recruitment Operations and Ambassador Networks - Tempe, AZ

Arizona State University

This is accomplished through meaningful interactions and customer service throughout the college search and enrollment processes....

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